Privacy Policy

01 Information we collect

Depending on how you use the services, OmniMod may collect the following categories of information:

• Account information: name, email address, password hash, account identifiers, membership status, and authentication records.
• Billing information: subscription status, transaction identifiers, billing country, and limited payment metadata supplied by the payment processor. Full card details are not collected or stored by OmniMod.
• Project and support information: technical descriptions, uploaded logs, screenshots, environment details, correspondence, and files intentionally submitted for support or custom work. Passwords, private keys, raw payment details, and unrelated secrets are not accepted in support forms.
• Usage and device information: IP address, browser or client version, operating system, timestamps, pages viewed, download events, and basic diagnostic data.
• Communications: messages sent through forms, email, Discord, or other support channels.

02 How information is used

Information may be used to operate and secure accounts, provide downloads and support, process subscriptions, respond to project requests, troubleshoot errors, prevent abuse, maintain service reliability, communicate important updates, and improve the user experience.

OmniMod does not sell personal information. OmniMod does not use third-party advertising profiles in the website or launcher account system.

03 Payments

Card payments are processed by Square when Square checkout is available. Cryptocurrency checkout may be offered separately. Payment information entered on a hosted checkout page is governed by that provider's own terms and privacy practices. OmniMod may receive confirmation of payment, subscription state, transaction identifiers, billing country, and limited billing details required to manage the account, but OmniMod never receives raw card numbers or CVV codes.

04 Sharing and service providers

Information may be shared with vendors that are necessary to operate the services, including hosting, database, authentication, payment, email, analytics, file storage, error monitoring, and customer-support providers. Information may also be disclosed when required by law, to protect users or the service, or as part of a business transfer.

Service providers receive only the information reasonably necessary for their role and are expected to protect it under appropriate contractual and security obligations.

05 Retention and security

Account records are retained while an account remains active and for up to 3 years after closure where needed for security, billing, dispute, or support history. Billing and transaction records may be retained for up to 7 years where required for tax, accounting, fraud prevention, or chargeback handling. Security logs are retained only as long as needed for abuse prevention and investigation, typically from 14 days to 2 years depending on severity. Custom project materials are deleted or returned within 90 days after completion unless a longer period is required for support, legal, or billing reasons.

OmniMod uses administrative, technical, and organizational safeguards including secure cookies, server-side validation, rate limiting, access controls, security logging, and HTTPS. No online system can guarantee absolute security, and users must avoid submitting passwords, private keys, or unrelated confidential data through support forms.

06 Your choices

Subject to applicable law, users may request access, correction, deletion, or export of certain personal information. Users may also cancel subscriptions, update account details, and opt out of non-essential communications where those controls are available.

Some records may need to be retained for billing, security, legal, or legitimate operational purposes even after an account is closed.

07 Contact

Questions, privacy requests, deletion requests, account security reports, and support requests can be sent to Mercy Productions at support@omnimod.cc.